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Who is our team made up of?

In order to offer you a quality service that perfectly meets your expectations, has surrounded itself with a team of conscientious and competent, committed professionals who are at your disposal and at your disposal. The members of our team are the pillar of our business, guarantors of the sustainability of our business. We make it a point to meet your needs. We have paid special attention to the recruitment of each member of our team. Each agent thus ensures the smooth running of our company, and accompanies you in the development of your activities.

A courteous and professional team at the reception

The first team you will connect with at is the Welcome. Each member of this team has a sense of communication to make you comfortable from the first contact. If you need to learn more about society, it can help you. Whatever service you are interested in, this team is able to answer you. It will redirect you to the relevant business if your question concerns technical points or technical service. The team that takes you in hand is very courteous and understanding. It can accompany you in choosing the subscription that perfectly fits your profile. You can entrust your desires and desires to her so that she directs you to the best choice.

A team specialized in termination procedures

We have set up a dedicated team for termination services. This team is perfectly suited to accompany you in all the steps to enable you to complete your project with serenity. Each of the members was trained to do what was necessary as soon as possible. You choose the method of termination that best suits you. This can be done by calling 01 84 80 71 16, by instant messaging on site or via the contact form. Whatever option you have chosen, you will benefit from personalized support in all the steps. The termination of your contract will be done as soon as possible in order to avoid additional stress. However, we always guarantee you the best service.

A team dedicated to reimbursement

We do not want to overwhelm our team at reception, so we have also created a specific team to manage claims. If you need a refund, the Welcome team will redirect you to this branch of She was trained to accompany you through all the reimbursement steps. Our advisors were mandated to make the reimbursement. You will not have to wait long to receive the refund of your debits. With this solution, we want to save you long and complicated steps. The refund requires very little information and this only concerns the subscription you have subscribed to. A conscientious team takes charge of your file so that your refund is made as soon as possible.