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Privacy policy


The website is the property of Cospex Limited ltd, whose head office is located at :
The Strand, Fawwara Building
Triq I-Imsida Il-Gzira
GZR 1401
Company Number : C 88454
The website is accessible at the address (herein referred to as the "Site" or the "Website").


The company Cospex Limited Ltd, through its Internet site, makes use of personal data collected from users of the aforementioned site. Cospex Limited Ltd is committed to respecting the privacy and protection of the users of the service in its use of personal data.


The object is to inform users about the methods used for processing, usage, archiving and the various rights inherent to the personal data collected, rights for which the law 78-17 of 6.01.78 on the legislation of the sector of "Data processing and liberties" provides measures and provisions.

Nature and purposes of the processing operations of personal data collected

The collection or processing of the user's personal data takes place at several stages of the user's journey on the site, more precisely, when registering and opening the user account, during actions carried out online on the site, and for any payment transaction carried out.
The processing operations and capture methods are carried out with the user, directly, by his request and during use of the site
When using the service, the user acknowledges and is aware that personal data, potentially, may be collected.
What types of data can be collected?

  • identification data and data facilitating invoicing: surname, first name, e-mail, etc ...
  • bank data to facilitate payment,
  • commercial exploitation data: VAD conversation, comments...
  • billing and payment status data
  • connection data

Duration and archiving of personal data

Personal data collected from users by are for the purposes of :

  • Carrying out a follow-up of customers and monitoring user satisfaction
  • Managing payment and order tracking
  • Managing customer accounts linked to users
  • Offering an individually adapted service if necessary, and an improvement of the service proposal

The destination of this personal data may be potentially, solely or simultaneously used by the customer service of, as well as certain subcontractors and commercial partners.
During a judicial investigation approved by a police or administrative requisition, may authorise the access to these data, and if necessary share them for the purpose of being produced as evidence.
The retention period policy for data collected and archived is expressed in relation to the subscription period of the service.

User rights

As understood and provided for by the law of 6 January 1978, all users have the right to access and query collected data concerning them and, in fact, the right to rectify this same data.
Each user has the legitimate right to object to the processing of such personal data, and to object to the use of such data for commercial purposes and canvassing. The user further has right to rectification, updating, deletion, blocking in case of inaccuracy of the data, when incomplete, outdated, or in the case of prohibition of the use of such data by processing, collection, communication.
Any request to exercise a right of rectification must be sent by email and accompanied by a copy of a signed identity document.

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