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Terms and conditions of sale


aidemobi.com
Satisfied or 100% refund


Veuillez lire attentivement ces conditions générales avant d'utiliser les services proposes sur le site www.aidemobi.com. Ces CGV définissent les conditions et les obligations légales liées à la souscription des services présents sur le site internet accessible à l'adresse www.aidemobi.com proposes par la société Cospex Limited. Le client est informe qu’il bénéficie sur le site d'une offre satisfait ou rembourse conformément aux dispositions de l'article 9 des présentes.

1. Legal Notice

Cospex Limited (Aidemobi.com) is located at:

Siège Social
Soho office - Water Complex
Triq Elija Zammit
San gilian - Malta

Irlande
51 Bracken Road - Carlisle Offices
D18CV48
Dublin, Sandyford
Irlande

Le site Internet est accessible à l’adresse www.aidemobi.com (ci-après désigné par le « Site » ou « le Site Internet »). The Website is accessible at the address www.aidemobi.com (herein referred to as the "Site" or the "Website").

2. General

The present General Terms and Conditions of Sale define the terms and conditions of access to the www.aidemobi.com Website and the services marketed and distributed by Aidemobi.com(herein the "Services") to its customers for their personal use (herein the "Customer"), as well as the rights and obligations of the parties arising from the online subscription. By subscribing to a Service on the Site, the Customer acknowledges having read these General Terms and Conditions of Sale and having accepted them without restriction or reservation. Given the electronic nature of the contract between the Client and Aidemobi.com, this acceptance is in no way conditioned by a handwritten signature on the part of the Client. Any written document and/or any other particular condition contained in documents from the Client (including the order) cannot prevail over the present General Terms and Conditions of Sale without the express prior written agreement of Aidemobi.com. The version of the General Terms and Conditions of Sale available online on the Site will prevail, where applicable, over any other version of these General Terms and Conditions of Sale, except for modifications that would have occurred after an order, in accordance with common law. In case of contradiction between the terms of the General Terms and Conditions of Sale and the Order Form, the contractual provisions of a higher rank will prevail over those of the lower rank in the following order:

  • The General Terms and Conditions of Sale;
  • The Order Form.
  • All of these contractual documents are herein referred to as the "Contract".

3. Services

3.1 Description of Services

Aidemobi.com presents on the Site the Services, as well as their detailed descriptions contained in the files corresponding to each Service, thus allowing the Client to know, before the final validation of his order, the essential characteristics of the Services that he wishes to purchase.Aidemobi.com will also make its best efforts to best define the characteristics of the Services offered to the Client.

3.2 Pricing of services

The applicable prices are those indicated on the Site at the time customer validates their order. Prices are indicated in EURO and include all taxes. Prices are subject to local taxes and any change in the legal rate of these taxes will be reflected in the price of the Services presented on the Site, on the date stipulated by the implementing decree referring to it. At any time and without notice, Aidemobi.com reserves the right to modify its prices. However, these modifications will not affect the orders that Aidemobi.com would have accepted before the coming into force of these modifications. Furthermore, Aidemobi.com reserves the right to make the Customer benefit from promotional offers and price reductions, which will be effective the month following their implementation.

4. Service order

4.1. Ordering a service

By browsing the Site, the Customer has the opportunity to freely take note of the various Services offered for sale on the day of consultation of the Site. The Customer has the opportunity, at any time during the order process, i.e. until the effective payment of the order under the conditions set out in paragraph 4.3 below, to return to this order in order to complete, modify or even cancel it. Once the selection of the Services has been completed, the Customer will be invited by a new web page to communicate his contact details by filling in the Order Form made available to him. In this respect, the Customer formally agrees to provide a valid and functional e-mail address that does not constitute the offence of impersonation. In case of false and/or misleading supply of the e-mail address by the Customer, Aidemobi.com reserves the right to cancel the order without delay and without the Customer being able to claim any compensation. Once the Order Form has been filled in, the Customer will be invited by a new web page to communicate his payment information under the conditions set out in paragraph 4.3 below. As soon as the payment information is communicated, the Customer will be invited to click on the "Validate" button in order to proceed with the payment of his order and test the Mobitech+ offer for 48 hours. By clicking on the "Validate" button during the order process, the Customer must read these General Terms and Conditions of Sale and declare "having read and accepted fully and unreservedly all of these General Terms and Conditions of Sale".


4.2 Login - Usages - Responsibility

As soon as the Order Form is validated, Aidemobi.com will assign the Customer his Identifying Codes, i.e. a Login and a Password. The Customer acknowledges that these Login and Password constitute the only means of validating the Customer's access to the Services and the online Admin, to the exclusion of any other means. The whole constitutes its "Identifying Codes". The Customer is informed of the need to communicate a valid email address in order to receive an email confirming the creation of the said account. The Customer is required to always update his Personal Information by following the procedures provided by Aidemobi.com . If the data provided are inaccurate, incomplete or misleading, Aidemobi.com reserves the right to:

  • not to activate and/or suspend the Service until the Customer corrects its errors,
  • to terminate the Contract(s) by operation of law in the event of failure by the Customer to update within the required timeframe, without the Customer being able to claim any reimbursement, credit or compensation.

The same applies in the event that the competent bodies (e.g. banks or credit card/bank holders) dispute payments made by the Customer. Each Customer acknowledges his full responsibility in the use that will be made of his Identifying Codes as well as of the Site. He or she agrees to maintain and keep these Identifying Codes strictly confidential, not to disclose them to third parties even temporarily in any form whatsoever and to use them only for strictly personal purposes. In case of omission, misuse or unauthorized use of his Identifying Codes by another Customer, the responsibility of Aidemobi.com can in no case be engaged and the Customer must immediately inform Aidemobi.com of this situation, by a message on the contact page. Upon receipt of this duly justified written notification, Aidemobi.com will proceed to study the case and may, for security reasons, suspend all access to the admin. Aidemobi.com will process the Client's request as soon as possible and will send him/her by e-mail the new Identifying Codes after verification of their identity. The Client remains responsible for the use of the Service by third parties until the modification by Aidemobi.com of the Identifying Codes, thus the Client guarantees Aidemobi.com against any action or claim concerning the loss of data resulting from the loss or fraudulent use of his Identifying Codes. The modification of all or part of the Client's Identifying Codes will give rise, if necessary, to invoicing, unless they are modified at the initiative of Aidemobi.com. In accordance with article 10.5 of the General Terms and Conditions of Sale, the Customer has the right to access, modify, rectify and delete data concerning him/her.


4.3. Payment for the service

The payment of the order is made on the Internet and must be concomitant to it, according to the instructions given to this effect during the order validation process. Payment shall be made in EURO by an electronic payment system.Aidemobi.com uses a secure payment tool and guarantees the Customer that he never has access to confidential information relating to the means of payment used by the latter to pay for his order. In order to proceed with the payment due, the Customer will be asked to provide the credit card number, the expiry date of the card and, if applicable, the visual cryptogram. To optimize the security and authentication of the electronic payment made by the Customer, Aidemobi.com has set up the "SSL" protection system for each payment made on the Site. The Client is invited to follow the authentication procedure set up for this purpose. Failing this, the payment will be cancelled and the Client will not be able to receive the Services ordered. The Customer's bank details are requested for each order insofar as only the bank chosen by Aidemobi.com to carry out this financial transaction remains in possession of the confidential information. To this end, the Client guarantees Aidemobi.com that he has the authorisations that may be necessary to use the payment method chosen at the time of the validation of the order and that this bank card gives access to sufficient funds to cover all the costs resulting from the payment on the site of Aidemobi.com . Once the payment of an order has been executed, a summary of the Customer's order will be displayed and will notably mention the references of the order. The data recorded by Aidemobi.com constitutes the proof of all the transactions made between Aidemobi.com and the Client.Aidemobi.com informs the Client that bank charges are invoiced by his bank for each Service subscription on the Site.


4.4 Confirmation of the order by Aidemobi.com

The order will only be considered firm and definitive once confirmed byAidemobi.com to the Client after receipt of payment.Aidemobi.com reserves the right to refuse any order or any access to the Service in the event of a dispute with the Client following in particular the Client's failure to respect the obligations subscribed to under the terms of the present General Terms and Conditions of Sale, in particular with regard to any incident of payment of the price of an order, likely to lead to the suspension of access to the Site of Aidemobi.com, or even the termination of the present Contract without prejudice to any damages that Aidemobi.com may request. Following the payment of the order, the confirmation of Aidemobi.com will be sent as soon as possible by e-mail. This order confirmation e-mail sent by Aidemobi.com will include the following information :

  • The reference of the order determined by Aidemobi.com at the time of its validation by the Customer;
  • The summary of the order (designation of the Service(s) ordered, quantity, price);
  • The total amount of the order, all taxes included;
  • Payment confirmation;
  • The terms and conditions relating to access to the Service ordered.

service availability

The Services distributed online by Aidemobi.com are those that appear on the Site, on the day the Client consults the Site and within the limits of their availability and the availability of the various service providers involved. In case of unavailability of a Service, Aidemobi.com will inform the Client as soon as possible by e-mail of the availability of a partial order or the cancellation of his order. However, in case of unavailability of the Service ordered by the Client, Aidemobi.com will be likely to propose or deliver to the Client a Service of equivalent quality and price. If the Client's bank account has already been debited at the time of the Client's aforementioned information, Aidemobi.com agrees to reimburse the Client as soon as possible, the price of the unavailable Service on the bank account debited at the time of the order. At any time, Aidemobi.com reserves the right to modify or no longer market the Services offered on the Site, these modifications will not affect the orders that Aidemobi.com would have accepted before the coming into force of these modifications.

5. Access to the order service

Aidemobi.com retains at all times control of the Client's access to the Services ordered until full payment of the order price. In case of non-payment, Aidemobi.com reserves the right to suspend access to the ordered Services under the conditions of article 17.

6. Warranties and liabilities

6.1. Internet user guarantees

By accessing the Website of Aidemobi.com, the Internet User declares, guarantees and agrees to:

  • access and use the Website and the services in good faith, in a reasonable manner, not contrary to the terms of these Terms and Conditions and for strictly personal and non-profit use;
  • not use any devices or software other than those provided by the Company for the purpose of
    i) affect or attempt to affect the proper functioning of the Website and/or the services it contains
    ii) or to extract, modify, consult, even in buffer or temporary memory, or for individualised use, all or part of the Website;
  • not to directly or indirectly market the services and/or access to the services and/or access to the Website; not to exploit the services provided by Aidemobi.com or the data to which it may provide.
  • have access via the said services and/or the Website for directly or indirectly commercial purposes and/or for personal purposes in a form and/or media not authorised by Aidemobi.com;
  • do not commit an act of hacking;
  • not to access and/or use the Website and/or the services provided by the Company on the aforementioned
  • not to use the Website for illicit purposes and/or with the aim of causing damage to the reputation and image of Aidemobi.com or more generally to infringe the rights, in particular intellectual property rights, of Aidemobi.com and/or third parties ;
  • not to reuse all or part of the Website and the services it contains, in particular for commercial and/or collective and/or personal purposes in a form and/or medium not authorised by the Company ;
  • not to reproduce, represent all or part of the Website for private purposes beyond the legal exceptions provided by intellectual property law, or with a view to direct or indirect marketing, in particular to third parties;
  • not limit access to and use of the Website and/or services;
  • not to use and/or exploit the electronic and/or postal contact details of others
  • Internet users of the Website with a view to sending mass e-mail solicitations and engaging in a practice of "spamming".

In the event of failure to comply with any of these obligations and, without this list being exhaustive, the Internet User acknowledges and accepts that Aidemobi.com shall have the right to refuse, unilaterally and without prior notice, access to all or part of the Website.


6.2. Guarantees of Aidemobi.com

The Internet User is solely responsible for the use he or she makes of the Website and the Services to which he or she accesses from the Website.Aidemobi.com may under no circumstances be held liable in the context of proceedings brought against the Internet User who is guilty of improper use of the Website and/or the Services it provides. The Internet User acknowledges and accepts in this respect that he/she will be personally liable for any claim or proceedings brought against Aidemobi.com, due to their non-conforming use of the Services and/or the Website. The Website may contain hyperlinks to third party websites. In this respect, taking into account the evanescent nature of the content that may be disseminated there, Aidemobi.com cannot be held liable in the event that the content of the said Third Party Websites contravenes the legal and/or regulatory provisions in force. In any case, Aidemobi.com cannot be held responsible:

  • in the event of unavailability of the Services for reasons such as failure of the public electricity network, failure of the telecommunications cable networks, loss of connectivity to the Internet network due to public or private operators, in particular the Internet User, the causes of which are due in particular to strikes, storms, earthquakes or any other cause having the characteristics of force majeure;
  • in the event of use of the services by a User in conditions that do not comply with the terms hereof; within the limits of the legislation in force, for any consequential damages, including indirect damages.
  • including but not limited to loss of profit, loss of data or any other loss of intangible assets, even if Aidemobi.com has been advised of the potential for such damages, which may arise (i) from the use or inability to use the services (ii) as a result of access to said services by an unauthorized User.

Aidemobi.com cannot be held liable for any malfunction of any nature whatsoever relating to the Internet User's computer equipment and Internet access connection, when accessing the Website and more generally the Services. More specifically, Aidemobi.com cannot guarantee the Internet User of the Services on:

  • Problems with access speeds and buffering of the Internet User's computer to the Websites of partners and/or affiliates,
  • Problems accessing services published by third parties affiliated to Aidemobi.com,
  • The quality of the texts, information and descriptions added to the services offered by third parties and accessible from the Website.

7. Mobitech Service +

7.1 Membership and service registration

When subscribing to the Mobitech+ Service, the Customer agrees to follow the indications provided on the Internet Site of Aidemobi.com and to enter their Personal Information in a correct, accurate and truthful manner. The Customer is informed that the subscription procedure is carried out exclusively online, on the Aidemobi.com Website. The Customer is informed of the need to communicate a valid e-mail address in order to receive an e-mail confirming the creation of the said account. The Customer's failure to confirm his Personal Information within the aforementioned period will be considered as a serious breach of the Customer's obligations and will result in the automatic termination of the Contract. The Client is reminded that his express confirmation of his Personal Information will exonerateAidemobi.com from any responsibility regarding the data provided and confirmed by him. The Client is obliged to always update his Personal Information by following the procedures provided by Aidemobi.com . Should the data provided prove to be inaccurate, incomplete or misleading, Aidemobi.com reserves the right:

  • not to activate and/or suspend the Service until the Customer corrects its errors,
  • to terminate the Contract(s) by operation of law in the event of failure by the Customer to update within the required timeframe, without the Customer being able to claim any reimbursement, credit or compensation.

The same applies in the event that the competent bodies (e.g. banks or credit card/bank holders) dispute payments made by the Customer. As soon as the Registration Form has been validated, Aidemobi.com will assign by email to the Customer his Identifying Codes, i.e. a Login and a Password. The Customer acknowledges that these Login and Password constitute the only means of validating the Customer's access to the Services and the online administration, to the exclusion of any other means. The Customer accepts that all acts carried out using the aforementioned Login and Password shall be considered as having been carried out by the Customer himself and shall be deemed authentic. The Client accepts that the computer or electronic records made byAidemobi.com and/or by its suppliers for the delivery of the Services, of all operations carried out in particular through its Admin, may be opposed or used before any competent administrative and/or judicial authority as evidence. The Client acknowledges that it is solely responsible for the actions carried out using its Login and Password. He agrees to maintain and keep these Identifying Codes strictly confidential, not to disclose them to third parties even temporarily in any form whatsoever and to use them only for strictly personal purposes. In the event of loss, theft or any fraudulent act with regard to the Identifying Codes, it is up to the Customer to inform Aidemobi.com as soon as possible by email and/or by registered letter with acknowledgement of receipt, and to prove his identity by any means. Upon receipt of this duly justified written notification, Aidemobi.com will study the file and may, for security reasons, suspend all access to the Admin. Aidemobi.com will process the Client's request as soon as possible and will send him/her the new Identifying Codes by e-mail. The Client remains responsible for the use of the Service by third parties until the modification by Aidemobi.com of the Identifying Codes, thus the Client guarantees Aidemobi.com against any action or claim concerning the loss of data resulting from the loss or fraudulent use of his Identifying Codes.


7.2 48 hour test offer

When a Customer orders a Service as part of the order procedure described in Article 4.1, Aidemobi.com offers the Customer the opportunity to test the Mobitech+ Service for a period of 48 hours from the validation of the said order by the Customer. In order to benefit from this 48-hour test offer, the Customer must pay Aidemobi.com the sum of €1. Thus, for a period of 48 hours, the Customer has a space allowing him to test the service offered by the company Aidemobi.com and accessible via the Website https://www.aidemobi.com/ using the identifiers provided to him by Aidemobi.com under the conditions of article 4.2 hereof. At any time, the Customer has the choice to subscribe to the full version of the Mobitech Service + trial object, or not to subscribe to it. If the Customer decides not to subscribe to it, he shall request the cancellation of his Subscription before the end of the 48-hour test offer period by contacting the customer service at the email address [email protected] Any cancellation request made after the expiry of the said 48-hour period shall automatically lead to the Subscription being subscribed to for a period of 1 (one) month, renewable under the conditions of article 7.4 hereafter. It is understood that the subscription to the Mobitech+ Service by the Customer, including for its 48-hour test version, implies full acceptance of the terms and conditions herein.


7.3 Adequacy check as required

The Client hereby declares that, prior to the subscription by him to the Security Guide Service, he has proceeded to verify its suitability that he deems appropriate to his needs and that he has received from Aidemobi.com all the information and advice that he needed to subscribe to this contract and that he consequently waives any dispute on this point. He also declares that he has the knowledge, skills and resources, in particular human and technical, required to use the Service.


7.4. Duration of the Mobitech Service + (excluding the 48-hour test)

The duration of the Mobitech+ Service provided by Aidemobi.com to the Customer is the one specified in the Order Form or by default a duration of (1) one month from the expiry of the 48 hours test period as described in Article 7.2 hereof. The Mobitech+ Service is tacitly renewable for the same duration unless the Customer cancels his subscription under the conditions of Article 17. The Customer is informed that the Mobitech+ Service will be automatically interrupted and deleted on the expiry date indicated in the Admin and by email, if it has not been duly paid before the expiry date. No payment will be refunded, even in the event of suspension, cancellation or transfer of Service before the end of the contractual period, except as specifically provided below.


7.5. Description of the Mobitech+ offer

The Mobitech+ offer allows you to benefit from

  • Assistance in using your mobile phone. This telephone assistance can be completed by sharing the customer's screen as a support. On this occasion we will use the time of the consultation a screen sharing system, which will allow us to offer an easier help.
  • A collection of eBooks on new technologies;
  • As well as sending unlimited geolocation requests.

7.6. Amounts - Payment

The Mobitech+ offer entails a monthly withdrawal from the Customer's bank account, filled in during the order procedure as described in Article 4.3 for an amount specified in the Order Form. This amount includes the fixed price of the subscription to the Mobitech+ Service described in Article 7.5 above. This amount shall thus be subject to one (1) direct debit every 2 months. The Customer is informed that any partial or incomplete payment will prevent the provision of the Services offered by Aidemobi.com. Invoices will be available on request at [email protected] payment will be refunded in the event of suspension, cancellation or transfer of Service due to the Client or due to a fault committed by the latter in the performance of a contractual obligation hereunder before the end of the contractual period, except as specifically provided for herein.Aidemobi.com cannot be held responsible for any loss of Data, delay in processing the order etc.., that non-compliance with any of the provisions of this article could lead to.

8. Use of Services - Client's Responsibility

Aidemobi.com is not able to guarantee the Client continuous and permanent availability of the Service. However, Aidemobi.com makes its best efforts to provide the Service, subject to maintenance periods. Aidemobi.com reserves the right to interrupt the Service for maintenance work and/or improvement of the Service. These interruptions of Service will, to the extent possible for Aidemobi.com, be notified in advance to the Client. In case of urgency, Aidemobi.com nevertheless reserves the right to suspend partially or totally, for a reasonable period of time, the Service in order to carry out any required technical operation. These interruptions of Service cannot give rise to any compensation in favour of the Client. In the event of inaccessibility of the Service due to technical malfunctions within the competence of Aidemobi.com, Aidemobi.com will do its best to resolve this (these) malfunction(s) as soon as possible from the written notification sent, exclusively through the Admin, to Aidemobi.com under the condition that:

  • The Customer shall describe the observed malfunctions as precisely as possible,
  • The said malfunctions may be reproducible,
  • The Client collaborates fully with Aidemobi.com,
  • The said malfunctions are not due to misuse of the Service by the Customer.

Aidemobi.com declines all responsibility in case of interruption and/or malfunctioning of the Service due to :

  • the violation or non-observance by the Customer of any of their obligations under the GTC as well as the indications provided by Aidemobi.com ;
  • the malfunction or inappropriate use of the means of access to the Service used by the Customer and/or the inappropriate use of the Service by the Customer;
  • to events of force majeure;
  • events dependent on the actions of third parties such as, for example, the interruption or malfunctioning of the services of telecommunications operators and/or power lines or acts of omission or error on the part of the competent authority;
  • the malfunctioning of the terminals or other communication systems used by the Customer;
  • on behalf of the Client;

As an essential and determining condition of these terms and conditions, if the responsibility of Aidemobi.com were to be retained, the client could only claim, for other indemnities and damages or any settlement whatsoever, all causes taken together, penalties corresponding to the price of the subscription for the month during which the event giving rise to the damage occurred, all damages taken together. It is agreed that the provisions of this article are binding on Aidemobi.com as well as on any company that may come to control it and any company to which it may have transferred all or part of the rights and/or obligations of the Contract.

9. Satisfied or Refunded Offer - Terms and Conditions

The Customer benefits from a "satisfied or reimbursed" offer for the services offered on the Site.
The Client who wishes a refund, must obligatorily, within thirty (30) days from the date of his registration to the said Service, make a request by e-mail on the siteAidemobi.com agrees to process the refund request as soon as possible.

10. Information technology and freedom

10.1 Right of access

The Internet User has the right to access, modify, rectify and delete personal information collected by Aidemobi.com concerning him/her. To exercise this right, the Internet User may send a message to Aidemobi.com on the contact page. The Internet User may receive from Aidemobi.com and/or, if applicable, from its partners, emails with information about Aidemobi.com's products, services and activities. The Internet User retains the right to refuse such communication a posteriori, by expressing their refusal by e-mail. The personal data of the Internet Users of the Site are collected, processed and used without any other express prior consent only insofar as this is necessary for the conclusion and proper execution of the contract and for billing purposes. In accordance with the law, Aidemobi.com is authorised to inform the competent authorities in the context of criminal proceedings.

10.2 Data Collection

The person responsible for processing the User's personal data is Aidemobi.com whose contact details are referred to in Article 1 of these General Terms and Conditions.

10.3 Data controller

The person responsible for processing the User's personal data is Aidemobi.com whose contact details are referred to in Article 1 of these General Terms and Conditions.

10.4 Purpose of treatment

The User's personal data collected from the User and processed by Aidemobi.com are intended to allow Aidemobi.com to :

  • to draw up general statistics on the traffic of its Website and the various sections it contains;
  • to send by e-mail to the User newsletters on the evolution of the Website and the various sections of the Website;
  • transmit requests for information issued by the User to third party partners selected by Aidemobi.com enable the proper execution of the Service order placed by the Client.

10.5 The Internet User's right to oppose access, rectification and deletion

The User has, at any time, the right to :

  • oppose the processing of their personal data in the context of the services provided by Aidemobi.com.
  • object to the disclosure of his personal data to third parties ;
  • access to all his personal data processed within the framework of the services provided by Aidemobi.com ;
  • rectify, update and delete its personal data processed within the framework of the services provided by Aidemobi.com.

How the Internet User can exercise their rights To exercise their rights, the Internet User simply needs to send a letter, taking care to prove their identity (mention their surname, first names, e-mail address and attach a copy of their identity document) to Aidemobi.com. Security and archiving of the Internet User's personal data Aidemobi.com collects and processes the User's personal data with the utmost confidentiality.Aidemobi.com agrees to take all reasonable measures necessary to secure and protect the personal data of the Users of its Website and its services, collected and processed by it. All of the User's personal data is electronically archived by Aidemobi.com for the duration of the User's registration on the Website and is deleted once the User's registration has been terminated.

11. Data security and cryptography

The site of Aidemobi.com is subject to one of the most efficient security systems at the moment. It has not only adopted the SSL (Secure Socket Layer) encryption process, but has also reinforced all scrambling and encryption processes in order to protect all sensitive data related to means of payment as effectively as possible. The Customer is reminded that Aidemobi.com never has access to confidential information relating to the means of payment. This is why the Customer's bank details are requested at each Order. Indeed, only the payment platform has the confidential information (card number, validity date) which is inaccessible by a third party.

12. Intellectual Property

Aidemobi.com is the exclusive holder of the intellectual rights on the Site and the communityAidemobi.com, in particular of all texts, comments, works, illustrations, videos and images, whether visual or sound, reproduced on the Site as well as its databases of which it is the producer. All these intellectual creations are protected under copyright, trademark law, patent law, sui generis database right and image right for the whole world. These creations are the full and entire property of Aidemobi.com. However, the latter grants the Clients a licence allowing them to reproduce and display the contents of the Site, but only and strictly for their personal use in the context of viewing this Site. However, this license excludes the Clients' right to modify, copy, translate, broadcast, publish, transmit, distribute, produce, display or transfer the rights to any content appearing on and through the Aidemobi.com community. For this reason and in accordance with the provisions of Intellectual Property law, only private use subject to different or more restrictive provisions, is authorised. Any other use constitutes an infringement and is punishable under Intellectual Property law unless prior authorization from Aidemobi.com. As a reminder, attaching a hypertext link to the Aidemobi.com community, using the technique known as framing or deeplinking, is strictly forbidden. Any other use constitutes counterfeiting and is punishable under the Intellectual Property Act unless prior authorisation has been obtained from Aidemobi.com. Any form of total or partial copy, aspiration and reproduction of the database produced and exploited by Aidemobi.com on the Aidemobi.com community is formally prohibited without its prior written consent.

13. Hyperlinks and hyperlinks - DISCLAIMER

The Site may contain, where applicable, hypertext links and/or hyperlinks to websites published and hosted on third party servers, and particularly concerning advertising banners, the management of which is in no way ensured by Aidemobi.com and over which no control can be exercised.Aidemobi.com declines all responsibility concerning the legal consequences related to access to these websites.

14. Subcontracting

The Client expressly authorises Aidemobi.com to subcontract all or part of the services that are the object of the present contract, including but not limited to: the hosting of the Client's Data, the management of the payment of the Subscription via the Site, without this list being exhaustive. Except with the prior written agreement of Aidemobi.com or a special agreement, the Client is not authorised to transfer all or part of the rights and obligations hereunder, in particular to allow third parties to benefit from all or part of the Service, unless otherwise agreed.

15. Correspondence - Evidence

Unless otherwise specified in these General Terms and Conditions, correspondence between the Parties is carried out by e-mail or via the Admin. The Client declares that the information delivered by him to Aidemobi.com is authentic between the Parties as long as no contradictory, authenticated and signed writing, calling into question this computerised information, is produced. Elements such as the time of reception or transmission, as well as the quality of the data received will be considered as authentic in priority as they appear on the computer systems of Aidemobi.com unless the Client provides written proof to the contrary. The scope of the proof of the information delivered by the computer systems of Aidemobi.com is that which is granted to an original in the sense of a written paper document, signed in a handwritten manner.

16. Dispute and reimbursement

Any request for cancellation of payment will be contested by aidemobi.com. This contestation will be accompanied by the evidence in our possession.

16.1 Contestation

In the event of a dispute, the customer may contact customer service by any means we make available. Requests are handled as follows:

  • Du Lundi au Vendredi de 8h à 20h et le Samedi de 9h à 19h : By email : [email protected], we will answer you treat your request by bringing you an answer as soon as possible.
  • Outside these hours, we agree to respond as soon as possible, without exceeding 48 hours.

16.2 Reimbursement

If the customer is not satisfied, the latter may apply for a refund under the same provisions as for disputes.

  • Du Lundi au Vendredi de 8h à 20h et le Samedi de 9h à 19h : By email : [email protected], we will answer you treat your request by bringing you an answer as soon as possible.
  • Outside these hours, we agree to respond as soon as possible, without exceeding 48 hours.

Reimbursement is made as soon as the claim is accepted, usually the re-crediting of these sums is effective less than 7 days after acceptance of the claim.

17. Suspension / Termination / Term

Except as otherwise provided in these GCS, in case of non-compliance by the Client of any of its obligations, Aidemobi.com reserves the right to suspend the Service, and following a notice period whose duration will be evaluated according to the circumstances, until the Client has fully complied with its obligations. In case of non-payment, including by cancellation or repudiation of his online payment, by the Client of a Service order, Aidemobi.com will notify the Client of this request, giving him an injunction to regularize the payment as soon as possible. Aidemobi.com reserves the right to suspend the Service until the complete payment of the price and within a reasonable time, and then at the end of this time, to terminate the present Contract by right. The deliberate declaration by the Client of inaccurate or doubtful information, the deliberate failure by the Client to update the information provided to Aidemobi.com, in particular the Identifying Codes, or the lack of response by the Client to requests from Aidemobi.com, in particular relating to the accuracy of the information provided by him, will result in the automatic suspension of the Service. In the event of use of the Service in contravention of the terms of articles 7 and 8 hereof, the Client will be deemed to be in serious breach of his contractual obligations authorising Aidemobi.com, at its convenience, to :

  • suspend the Service and/or access to the Admin until the Customer fully complies with its obligations and/or
  • give the Client formal notice to comply with his obligations and/or,
  • terminate this Contract by operation of law, and this without prejudice to any damages for direct and/or indirect damages to which Aidemobi.com may be entitled.

18. Generalites

18.1 Major forces

Any event outside the control of Aidemobi.com and against which it could not reasonably protect itself constitutes a case of force majeure and suspends the obligations of the parties, such as, for example, but not limited to: flood, fire, storm, lack of raw materials, transport strike, partial or total strike or lock-out, technical failure (electricity supplier, telecommunications operators, Internet access or hosting providers, Registrar, etc.), or any other event that could have been caused by the failure of the parties.), a stoppage in the supply of energy (such as electricity), a failure of the electronic communication network on which Aidemobi.com depends and/or the networks that would replace it.Aidemobi.com cannot be held responsible, or considered as having failed to fulfil its obligations as stipulated in these General Terms and Conditions of Sale, for any non-performance related to a case of force majeure, on the condition that it notifies the other party on the one hand, and that it does its utmost to minimise the prejudice and to fulfil its obligations as quickly as possible after the cessation of the case of force majeure on the other hand.

18.2 Technical Provisions

The services of Aidemobi.com are provided as is and as available. Aidemobi.com does not guarantee an error-free, uninterrupted and secure supply of the services offered via the Site and is not bound by any obligation to provide personalised assistance, particularly technical assistance.

18.3 Updating of the General Terms and Conditions of Sale

The Customer is informed that these GTC may be subject to change at any time. Aidemobi.com will notify the Customer of any modification of these General Terms and Conditions of Sale at least one (1) month before it comes into force. The Customer who refuses these modifications may either terminate the Service within a maximum period of fifteen (15) days from the notification, or request that the old GCS remain applicable until the end of his Contract. After this period, the modifications will be considered as accepted by the Client.Aidemobi.com reserves the right to modify, at any time, the characteristics of the Service, without the said modifications leading to substantial changes. Aidemobi.com will then warn the Clients of this modification fifteen (15) days before it comes into effect. It is specified that once the Customer has accepted the said modifications, either by his silence or by his deliberate acceptance, Aidemobi.com agrees to send on request of the Customer, by e-mail to the address given when subscribing to the Subscription, a PDF version of the said modified General Conditions.

18.4 Entire Agreement

The present General Terms and Conditions of Sale and the order summary sent to the Customer form a contractual whole and constitute the entirety of the contractual relations between the Parties. Generally speaking, it is expressly agreed between Aidemobi.com and the Client that e-mails will be considered as authentic between them as well as the automatic registration systems used on the Site, in particular with regard to the nature and date of the order. The Client can access, if necessary in accordance with the rules of common law, the Electronic contract concluded between the Client and Aidemobi.com. To do so, he contacts the Customer Service by e-mail to which he will provide all the necessary information to do so, in particular the order number and his contact details.

18.5 Non renunciation of the General Terms and Conditions of Sale

The fact that one of the Parties to these General Terms and Conditions of Sale has not required the application of any clause whatsoever, whether permanently or temporarily, shall under no circumstances be considered as a waiver of that Party's rights arising from the said clause.

18.6 Nullity

If one or more provisions of these General Terms and Conditions of Sale are held to be invalid or declared as such in application of a law, a regulation or following a decision that has become final by a competent court, the other provisions of these General Terms and Conditions of Sale shall retain all their force and scope. If necessary Aidemobi.com agrees to delete and replace the said clause immediately by a legally valid clause.

18.7 Title

In case of difficulty of interpretation between the title of any of the articles and any of the clauses, the titles shall be deemed to be unwritten.

18.8 Suspension / Termination / Term

In the event of termination for any reason whatsoever or the expiry of this Agreement, the Customer shall be responsible for the recovery of all the Data belonging to it by the Customer before the end of the term of the Agreement - at the latest 24 hours before the end of the term. Failing this, these elements will only be accessible in paid consultation mode, as described in article 8.6 hereof. Cancellation of the paid consultation mode is possible at any time without having to provide specific proof and without penalty, by following the procedure indicated on the acquisition website.

19. Online Dispute Resolution Information

Platform of the European Commission for out-of-court settlement of disputes: http://ec.europa.eu/consumers/odr In accordance with the provisions of the Consumer Code, an amicable settlement also applies to cross-border consumer disputes. If the customer wants to make use of the service of such mediation, he can consult the website of the Commission for the Evaluation and Monitoring of Consumer Mediation (http://www.economie.gouv.fr/mediation-conso/commission). This website provides, in particular, the contact details of the European Consumer Centre France and information on the assistance available to the consumer for the out-of-court settlement of such cross-border disputes. If the customer wishes to use the mediation service in the event of a dispute with the seller, he must first contact the seller in writing. The Ombudsman's service can only be called upon when an agreement with the seller has not been reached.

20. Legal venue

Les présentes CGV seront exécutées et interprétées conformément au droit Maltais. En cas de litige, le Client s’adressera par priorité à la Société pour obtenir une solution amiable.